28 May 2025 – London
Agent Extra has been appointed by River Homes, one of London’s leading riverside estate agencies, to manage their Client Services Department with a key focus on reactivating historic data and booking valuation appointments.
With over two decades of data and a rich history of selling homes along the Thames, River Homes recognised the untapped value within their database and turned to Agent Extra’s award-winning team to unlock it.
Why Agent Extra?
Agent Extra specialises in prospecting dormant databases, qualifying leads, and turning them into booked appointments. Our team works as an extension of each estate agency brand — using tailored scripts, local knowledge, and expert systems to deliver consistent, measurable results.
For River Homes, this means a dedicated Client Services team handling outbound calls, nurturing leads, and filling their diary with high-quality, local valuation opportunities.
“We’re expecting hundreds of phone calls, reactivated leads, and a calendar full of strong market appraisals,” said the team at River Homes. “It’s about working smarter with the data we already have — and Agent Extra brings the structure and experience to make that happen.”
Results You Can Expect
Agent Extra’s Client Services model has helped agencies across the UK win back market share, improve pipeline consistency, and reduce reliance on unpredictable inbound leads. It’s about making every lead count — whether it came in yesterday or five years ago.
If you’re sitting on years of old enquiries, missed opportunities, or underused CRM data, we can help.
Learn more about our Client Services offering here, or get in touch to book a free consultation.
