Overview
Martin & Co Battersea & Chelsea, a prominent estate agency branch, has trusted Agent Extra for six years to enhance their client outreach and boost valuation appointments. By using our contact centre and a dedicated consultant, we’ve consistently delivered high-quality leads, driving substantial business growth. In 2024 alone, Agent Extra has booked over 400 valuation appointments for Martin & Co, adding tangible value to their operations.
The Contact Center: Consistent, High-Impact Lead Generation
Through our contact centre, Martin & Co achieves a reliable flow of 20-30 new valuation bookings each month:
- Expert Calling and Scheduling: Our consultant makes hundreds of calls each week to Martin & Co’s database, identifying motivated and qualified leads. Each call includes detailed notes, ensuring transparency and follow-up opportunities.
- Targeted Appointment Setting: The consultant closely coordinates with office valuers, booking qualified appointments and keeping the team aligned on upcoming opportunities. This structured approach helps maintain a steady pipeline of new business.
Michael van der Vyver, Owner of Martin & Co Battersea & Chelsea:
“Agent Extra has transformed our client outreach. Their team does an incredible job, taking the time to know our business and engage our clients effectively. The volume and quality of valuation bookings speak for themselves—it’s been invaluable to our growth.”
Results
Agent Extra’s contact centre partnership with Martin & Co Battersea & Chelsea has achieved:
- Over 400 Valuation Appointments in 2024: This steady stream of bookings has created significant revenue opportunities.
- Future Lead Pipeline: Comprehensive notes and follow-ups ensure a constant pipeline of potential future leads.
- Enhanced Office Efficiency: By managing the client outreach and booking process, Agent Extra allows Martin & Co’s team to concentrate on viewings, listings and negotiating deals.
